by Sondra Kirtley | Jan 11, 2019 | Operating
As a Small Business Owner or Manager there is so much to know and so much to do. It can be overwhelming. There are local, state and federal regulations regarding everything imaginable, including licenses, taxes, accounting, environment, zoning, human resources and...
by Sondra Kirtley | Nov 7, 2018 | Operating
WORK ON YOUR BUSINESS MORE THAN YOU WORK IN YOUR BUSINESS Starting a business is so many things at once — exciting, frustrating, rewarding, tiring, time-consuming. Most business owners start businesses by themselves with little or no help from others. They...
by Sondra Kirtley | Oct 25, 2018 | Operating, Other
ARE PERFORMANCE STANDARDS GETTING IN THE WAY OF CUSTOMER SERVICE? To start this post, I must first share a recent experience at a popular fast-food drive-through . . . On the way to work, I entered a fast-food drive-through and ordered a breakfast sandwich and a...
by Sondra Kirtley | Aug 25, 2018 | Operating
CARBONITE BACK UP SYSTEM SAVES TIME AND MONEY Note: This article contains Affiliate Links. Let’s face it. We all have good intentions when it comes to backing up our computers. Whether it’s your home computers or work computers we all know the...
by Sondra Kirtley | Aug 6, 2018 | Operating
DITCH PERFORMANCE APPRAISALS I can just imagine the response when reading the title of this article, “Ditch Performance Appraisals.” Some of you are probably scratching your head and thinking this is the worst idea ever. Others are probably excited about...
by Sondra Kirtley | Aug 2, 2018 | Operating
BUSINESS GROWTH THROUGH DIVERSIFICATION Have you ever met a business owner who didn’t want to increase sales? I doubt it. I know I certainly haven’t! While there are various ways to increase sales, one way is to achieve business growth through...
