by Sondra Kirtley | Jan 15, 2021 | Other
WHAT I REALLY LEARNED IN COLLEGE THAT HELPED ME SUCCEED IN BUSINESS There are many reasons to attend college. Some people may want greater career opportunities. Some may want to make more money. Others want to make connections that will help them in their careers. I...
by Sondra Kirtley | Oct 25, 2018 | Operating, Other
ARE PERFORMANCE STANDARDS GETTING IN THE WAY OF CUSTOMER SERVICE? To start this post, I must first share a recent experience at a popular fast-food drive-through . . . On the way to work, I entered a fast-food drive-through and ordered a breakfast sandwich and a...
by Sondra Kirtley | Aug 29, 2018 | Marketing, Other
SEPTEMBER 2018 HOLIDAYS FOR SOCIAL MEDIA CONTENT Creating graphics to post on Social Media for various holidays – both traditional and fun – is a great way to engage your followers. And, if you include your website address at the bottom of the graphics...
by Sondra Kirtley | Jun 7, 2018 | Other
I’m excited you’re here! In June 2018, I celebrated the 14th anniversary of my retail and service business, Scrapper’s Edge, in Eureka, California. It’s a print shop and paper craft store that continues to grow and prosper. Over the years...